Always walk past this place and thought that it's Japanese food until we stopped and look at the menu. Google map reviews 2.4 stars don't really good on them so the only way is to try it. We ordered the basic dishes and they were all good! Mum love the fried rice especially and kept talking about it through the trip! So don't trust such reviews until you've tried it yourself ya.
Food: 5/5
Service: 5/5 (pretty prompt)
Ambience: 4/5 (well spaced)
Price: Reasonable in Genting
Return: Yes
#eatwithroy #roymalaysia #roygenting #sakuraasiandelights #resortsworldgenting
Extremely disappointing experience. I have been a loyal customer of Sakura Asian Delight for years, visiting the restaurant virtually every time I come to Genting, easily more than 10 visits over the years. Unfortunately, this latest experience has completely changed my impression of the place. I approached the staff with a simple request: to temporarily store a birthday cake for about an hour before our celebration. I fully understand that this is not an obligation and that the restaurant has every right to decline. However, what was truly disappointing was not the refusal itself, but the attitude behind it.
The staff immediately rejected the request without any attempt to check with a supervisor, consider the situation, or explore whether there might be a way to help. The response felt dismissive, uninterested, and lacking even the most basic level of customer care. There was no effort to understand the request, just a quick "no" and a clear reluctance to assist.
Good service is often defined not by whether every request can be accommodated, but by the willingness to try. A simple "let me check" would have made a world of difference. Instead, I was left feeling like my patronage over the years meant absolutely nothing. For a restaurant that has enjoyed my repeated support for so long, this was genuinely disappointing. After more than 10 visits and countless meals here, this experience has convinced me that it is time to take my business elsewhere.
Never again.
Maybe is peak season, service is bad everywhere. Here as usual, lots of people so service is just so so.
Surprisingly I love the food here, big portion and delicious too.
3 persons can share 2 plates of food maybe😁
Love the roasted meat and nasi lemak.
Price a bit pricey but Hugh portion worth it.
Tried Sakura Asian Cuisine — convenient location but overall just average.
Food looks good but taste is inconsistent, and prices are quite high for what you get. Service is okay, nothing memorable.
Good if you’re nearby, but not a place I’d come back for.
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